FREQUENTLY ASKED QUESTIONS
Everything you need to know about our services.
Technical
Is the Sigenergy battery safe to have in my home or business?
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Technical
If it’s cloudy outside, will I still generate electricity using my solar panels?
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General
Why should I install solar panels on my home in the UK?
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Technical
How do solar panels work?
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Technical
Will the Sigenergy battery keep my house or business running during a power cut?
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Installation
Do I get instructions for how my new solar system works?
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Installation
Why do you need a copy of my electricity bill and a screenshot of my property?
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General
What makes the Sigenergy SigenStor a "5-in-1" energy system?
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Installation
Can the Sigenergy SigenStor battery be installed outside in the UK weather?
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Installation
How long will my scaffold stay up for?
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Installation
Can I start with a small Fox ESS battery and add more storage later if my needs change?
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Technical
How many Sigenergy batteries will fit on one stack?
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Finance
How does the Sigenergy AI and mySigen app help me save money on smart energy tariffs?
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Technical
Will a Fox ESS battery still work efficiently during freezing British winters?
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Finance
How much can I actually save on my energy bills with solar?
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Installation
What do I do about birds nesting under my solar panels?
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Technical
Can we add battery storage to a commercial solar system?
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Technical
Do we need permission from the DNO before installing commercial solar?
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Installation
Can solar go on a fibre cement roof?
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General
We lease our building. Can we still install solar?
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Finance
Can our business get paid for the electricity we export?
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