FREQUENTLY ASKED QUESTIONS
Everything you need to know about our services.
Technical
Is the Sigenergy battery safe to have in my home or business?
Read Answer
Technical
Will the Sigenergy battery keep my house or business running during a power cut?
Read Answer
Installation
Do I get instructions for how my new solar system works?
Read Answer
Installation
Why do you need a copy of my electricity bill and a screenshot of my property?
Read Answer
General
What makes the Sigenergy SigenStor a "5-in-1" energy system?
Read Answer
Installation
Can the Sigenergy SigenStor battery be installed outside in the UK weather?
Read Answer
Installation
How long will my scaffold stay up for?
Read Answer
Installation
Can I start with a small Fox ESS battery and add more storage later if my needs change?
Read Answer
Technical
How many Sigenergy batteries will fit on one stack?
Read Answer
Finance
How does the Sigenergy AI and mySigen app help me save money on smart energy tariffs?
Read Answer
Technical
Will a Fox ESS battery still work efficiently during freezing British winters?
Read Answer
Finance
How much can I actually save on my energy bills with solar?
Read Answer
Installation
What do I do about birds nesting under my solar panels?
Read Answer










