Privacy Policy for Power & Control
Last Updated: 26th Novemeber 2026
At Power & Control (PAC), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect the personal information you provide to us through our website (pac-electrical.co.uk and service.pac-electrical.co.uk) and during the provision of our electrical and solar services.
1. Who We Are
Power & Control is the Data Controller for the personal data we process.
- Registered Address: Unit 2, Colemans Yard, Alfreton Road, Derby, DE21 4AL
- Email: [email protected]
- Phone: 01332 552 320
- Company Registration Number: 11865328
2. Information We Collect
We may collect and process the following data about you:
- Identity Data: First name, last name, and title.
- Contact Data: Email addresses, telephone numbers, and billing/installation addresses.
- Technical & Property Data: Information regarding your property (e.g., roof type, energy usage, electrical setup) necessary for providing accurate solar quotes and completing installations.
- Digital Data: IP addresses, browser type, and operating system when you visit our website.
3. How We Use Your Information
We use your data to:
- Provide accurate quotes, site surveys, and electrical/solar installation services.
- Manage our relationship with you (e.g., scheduling, invoicing, and warranty details).
- Process job applications (if applicable).
- Comply with legal and regulatory obligations.
4. Third-Party Data Processors
To provide efficient services and manage your projects effectively from inquiry to installation, we utilize specific third-party software solutions to store and process client information. We have ensured that these providers adhere to high standards of data security.
Tradify
We use Tradify for end-to-end job management, including quoting, invoicing, and scheduling our field staff. This allows us to track your job progress and ensure accurate billing.
- Data Processed: Name, address, phone number, job specifics, and billing details.
- View Tradify’s Privacy Policy
ClickUp
We use ClickUp for internal project management and workflow tracking. This ensures your solar or electrical installation progresses smoothly from the initial deposit to final commissioning, keeping our office and field teams in sync.
- Data Processed: Client names, project addresses, installation status, and internal notes.
- View ClickUp’s Privacy Policy
Zapier
We use Zapier to automate workflows between our different software platforms (for example, automatically transferring your inquiry from our website forms into our project management tools). This ensures your request is handled quickly and prevents data loss.
- Data Processed: Name, contact details, and inquiry specifics.
- View Zapier’s Privacy Policy
Microsoft 365
We use Microsoft 365 (including Outlook, OneDrive, and SharePoint) for secure email communication, document storage, and scheduling. All digital correspondence and project files related to your installation are stored securely within Microsoft's encrypted cloud environment.
- Data Processed: Emails, calendar appointments, digital documents, and site photos.
- View Microsoft’s Privacy Policy
Note: We do not sell your personal data to third parties.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those employees, agents, and contractors who have a specific business need to know.
6. How Long We Keep Your Data
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- For example: Data related to solar installations may be kept for the duration of the workmanship warranty.
7. Your Legal Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Request access to your personal data.
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data ("the right to be forgotten").
- Object to processing of your personal data.
To exercise any of these rights, please contact us at [email protected].
This policy is subject to change. Please check back regularly for updates.
